Shipping

> Delivery anywhere in Canada*

-> Delivery is free for order of 60$ or more, delivered in Quebec and Ontario (except certain remote cities in Quebec, please contact us if you are a resident of one of them). If the order amount is less than $60, a delivery charge of 10$ plus taxes will be added.

For all other provinces of Canada as well as remote cities of Quebec and Ontario, the purchase threshold for free delivery is 130$ before taxes. If the order amount is less than $ 130, a delivery charge of $ 10 plus taxes will be added.

->Packages are picked up for deliveries at noon on Mondays, Tuesdays, Wednesdays and Thursdays ONLY. You will therefore receive your order between next Tuesday and Friday.

Examples:

Order placed on Thuesday 9;30 am, it will leave in the afternoon and will be received on Wednesday.

Order placed on Thursday at 7:30 pm, it will leave on Monday following noon to be receives on Tuesday.

Order placed on Wednesday 3:30 pm, it will leave on Thursday noon and will be received on Friday.

If your order is in a more remote area, or if there are missing items, your package may not leave as quickly. We will notify you via email.

As you soon as the carrier has scanned your package, you will receive a follow-up email with your *tracking* number. It is your responsibility to track your shipment. From this email, allocate 24-48 hours before arrival at destination. You will receive an email from Cuisne Du Domaine *Your order has been shipped*. To void any problems, please check your spam box.

Deliveries are made through Dicom. No signature is required. Your presence is not required. The carrier will leave the package at the door, without signature, without telephoning, without knocking or ringing. You must add *Delivery Notes* to your order to help the carrier better locate the exact location where the package will be dropped off.

To check before concluding the order:

*possibility of theft of the package? *email address error? *mailing address error?

Please note that the carrier or Cuisine Du Domaine are not responsible for your package once it has reached its destination. If you believe that something could happen to your package, please ask us for a required signature. (In the event of pandemic, the physical signature will not be requested, however the carrier must deliver the package to a natural person.)

-> The products are delivered to your door in an insulated cooler containning dry ice which keeps the freshness optimally for 72 hours. When you receive your products, you can place them in the fridge or freezer. For cooking modes, please refer to the Cooking modes tab

-> During the holidays, delivery schedules may vary as delivery of perishable products require 2 consecutive business days.

-> No preservation agent goes into our products, giving you the best quality possible. All our products are cooked with fresh ingredients, then vacuum-packed (with some exceptions).